Current and former Zane State College students can request an official transcript through Credentials Solutions* enhanced services. This service is available 24/7.

This new service allows you to request an official PDF transcript which contains identical information as a printed transcript. For more details, visit the Frequently Asked Questions page.

Please note that Zane State College is no longer able to accept transcript requests made in person. Pick-up requests must be ordered online in advance.


Transcripts will not be released if there is a financial obligation or account hold with Zane State College. You will be notified immediately if there is a hold on your account that must be addressed before the transcript request may be submitted.

Please be aware that if you are requesting a transcript to be sent to another institution, you should choose to have an electronic transcript sent directly to that college or university.

Academic transcripts are considered official and an "unofficial transcript" cannot be ordered. Current students can review their “unofficial transcript” by logging into My Z-Online (Academics/My Classes).

Please click here for Frequently Asked Questions.


To request an official transcript from Zane State College, please choose a link below. Pricing and payment options are listed on the order site.

transcriptrequest   transcriptrequest


Visit Credentials Self-Service Plus with your order number to:

  • Check the status of your order
  • Cancel uncompleted orders
  • Obtain an authorization form
  • Upload a scanned authorization form
  • Request a copy of your order receipt
  • Review the recipient(s) on your order
  • Review our communication history with you
  • Update a bad email address
  • Update a credit card that has failed our request for reauthorization

If you have any issues regarding your transcript request, please contact Credentials Solutions at 847.716.3005. Customer Service Representatives are available 8 a.m. to 9 p.m. on Monday-Thursday and 8 a.m. to 6 p.m. on Fridays (EST/EDT).

*Zane State College has appointed Credentials Inc. as its designated agent for processing and sending official electronic transcripts and is authorized to respond to any inquires regarding these transactions.