Transcript Request

Ordering Information

Current and former Zane State College students can order official transcripts through the enhanced services provided by Credentials Solutions. This service is available 24/7.

Transcripts will not be released if there is a financial obligation or account hold with Zane State College. You will be notified immediately if there is a hold on your account that must be addressed before the request may be submitted.

If you are requesting a transcript to be sent to another institution, you should have an electronic transcript sent directly to that college or university.

Academic transcripts are considered official and an “unofficial transcript” cannot be ordered. Current students can review their “unofficial transcript” by logging into My ZSC (Academics, click on Transcript Request on the left sidebar, then “View Unofficial Transcript”).

Please note that Zane State College is no longer able to accept transcript requests made in person. Pick-up requests must be ordered online in advance.

Click here for Frequently Asked Questions.

Ordering Your Transcript

To request an official transcript from Zane State College, please choose a link below. Pricing and payment options are listed on the order site. Current ZSC students will need to log-in to My ZSC.

After Placing Your Order

Visit Credentials Self-Service Plus with your order number to:

  • Check the status of your order
  • Cancel uncompleted orders
  • Obtain an authorization form
  • Upload a scanned authorization form
  • Request a copy of your order receipt
  • Review the recipient(s) on your order
  • Review our communication history with you
  • Update a bad e-mail address
  • Update a credit card that has failed our request for reauthorization


If you have any issues regarding your transcript request, please contact Credentials  Solutions at 847-716-3005. Customer Service Representatives are available 8 AM to 9 PM on Monday-Thursday and 8 AM to 6 PM on Fridays (EST/EDT).

Zane State College has appointed Credentials Inc. as its designated agent for processing and sending official electronic transcripts and is authorized to respond to any inquiries regarding these transactions.