First and foremost, each employee working from home needs to be ‘at work and available’ for their scheduled work day. This means the Individual needs to responding to work-related phone calls, to work-related emails, and to work-called meetings (most likely participating by WebEx; however, some meetings may be scheduled on campus following appropriate safety standards).
Second, the employee should be performing work they would normally be performing on campus. For example, the Payroll manager can be processing payroll matters via Jenzabar. The Coordinator, Benefits & Compensation can be processing appointments and handling medical insurance questions and Interventions. The (Student) Recruitment Coordinator could be making phone calls to prospective students and families.
Third, the employee could be performing other ‘meaningful work’ such as that noted below:
Fourth, all employees must be open and amenable to ‘do other work as assigned’ – this is In the spirit of helping the students, the College, and our colleagues be successful!
Supervisors Guide on providing meaningful work
- Normal business conversations via phone/WebEx
- Brainstorming sessions via phone – Give them a problem to solve in small groups where they can phone each other to discuss it and form possible solutions. Someone would take notes and send or phone supervisor regarding the results at the end of a defined period of time. These problems would come from supervisors who might be doing long range planning, or responding to issues on campus.
- Includes online research to solve the problems
- Jenzabar/WebEx or other training courses on College-related topics and matters:
- Customer Service
- Communication Skills
- Conflict Resolution
- Collaboration and Team Building
- Compliance contents such as HIPPA, FERPA, Title IX, Risk Management
- Other relevant trainings
- Read and response to relevant articles – Choose topical areas related to their job and respond with reflection (a ranking of 5 highlights and any suggestions for implementation in their work). Follow up with phone discussions and discuss ideas to improve their workplace.
- Read a book in a relevant business topical area (or wellness topic) – Require notetaking/reflection responses biweekly and host a discussion via phone. There are many ebooks and audio books.
- Draft or Update Standard Operating Manuals (SOP) – May be computer dependent. Also would likely require phone discussions with others and supervisor.
- Read Employee Handbook, user manuals, departmental policies and practices, etc. most often used – Make suggested improvements in our operations of those things or create training quick sheets for new users.